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Hampton, Virginia 700 Settlers Landing Road, Hampton, Virginia 23669
Reservations
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Crowne Plaza Hampton Marina FAQs

 

Reservations

Q: I booked on a website other than the hotel website and I need to make changes to my reservation. How do I do this?

A: Please contact the customer service department at the website you used to make your reservation.

Q: Is there an early check in?

A: One can be requested; however, we cannot promise that it will be full filled. That will be passed on the occupancy level of the hotel the night before.

Q: What is your cancellation policy?

A: 24 hours prior to the date of their stay.

Q: What is required in at check in?

A: Photo ID and credit card with matching names.

Q: Can I pay cash for my room?

A: Yes, we will require a credit card on file for incidentals with a $50 hold on the card.

Q: Do you have rollway's and cribs? Is there a charge for these items?

A: No rollway's. We do have cribs at no additional cost.

Q: Do you have government/military rates?

A: Yes, please have identification.

Q: Is breakfast included?

A: No breakfast is not included; however, when booking you can add on breakfast for two people for only $5.00 more per night.

Q: Do your rooms come with a fridge?

A: Some rooms have refrigerators. Please call the hotel and will we try to accommodate you with a room with a refrigerator if need be.

Q: Do your rooms come with a microwave?

A: No.

Q: Do you have accessible rooms?

A: Yes, 4 King room accessible and 4 Double bed room accessible

Q: Do you have an early departure fee?

A: Yes, for group bookings

Q: Do you have a late departure fee?

A: Yes, half a day's rate.

General

Q: What time is check in/check out?

A: Check in 4PM/ Check out 11AM.

Q: Is there an early check in?

A: One can be requested; however, we cannot promise that it will be full filled. That will be passed on the occupancy level of the hotel the night before.

Q: Is there self-parking? How much? Is there valet? How much?

A: We have free self-parking.

Q: Do you allow smoking on or inside the property?

A: We are a smoke free hotel. However, we do have designated smoking areas outside.

Q: Do you offer Wi-Fi? Is it free?

A: Complementary Wi-Fi.

Q: Do you have a pool? Do you have a hot tub?

A: Rooftop Pool. No hotub.

Q: Do you allow pets?

A: Service animals only, please have paper work.

Restaurants

Q: Do you have any restaurants on site? What are their hours?

A: Yes, Monday-Friday: 6:30AM-11PM/ Saturday-Sunday 7AM-11PM.

Q: Do you have room service? What are their hours?

A: Yes, Monday-Friday: 6:30AM-11PM/ Saturday-Sunday 7AM-11PM.

Nearby Attractions

  • Virginia Air and Space Center
  • Buckroe Beach and Park
  • Mil Point Park
  • Fort Monroe's Casemate Museum and National Monument
  • Hampton History Museum
  • Hampton Convention Center
  • Hampton Carousel
  • Hampton Coliseum
  • Hampton University
  • Bush GardensĀ 

Additional Information

  • Multiple bars and restaurants in walking distance.
  • 24-hour fitness center
  • Same-day Dry Cleaning Pickup
  • IHG Rewards Club
  • Meeting & Event Space
  • Event Catering
  • Concierge
  • Safety Deposit Box
  • 24-hour Business Center
  • ATM onsite
  • Sundry Salon
  • Wedding on the Waterfront
    • Three Unique Ceremony and Reception Sites to include a Grand Ballroom
    • Wedding Catering
    • Audiovisual Equipment
    • Experienced Wedding Planners
    • Wedding Packages
    • Group Accommodations